Privacy Policy for SMS Communications

1. Introduction Vitality Integrative Skin Clinic is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you opt into our SMS communication services. Our SMS services include HIPAA-compliant patient communications, appointment reminders, and promotional messages for those who elect to receive them.

2. Information We Collect When you opt into our SMS services, we may collect the following information:

  • Your mobile phone number
  • Your preferences for receiving messages
  • Any information you provide during SMS interactions

3. Use of Information We use the collected information for the following purposes:

  • Sending HIPAA-compliant patient communications and appointment reminders
  • Providing updates and important notifications regarding your care
  • Sending promotional messages if you have opted in
  • Enhancing our communication and services

4. HIPAA Compliance and Patient Privacy We adhere to all HIPAA regulations regarding the protection of personal health information (PHI). Any SMS communications related to your healthcare will be conducted in compliance with HIPAA privacy and security requirements.

5. Opting Out You may opt out of our SMS services at any time by replying “STOP” to any text message you receive. Once you opt out, you will no longer receive SMS communications from us, except for those required by law or for essential patient care purposes if applicable.

6. Data Security We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that SMS communications may not be fully secure, and we recommend discussing sensitive health information through our secure patient portal or in person.

7. Third-Party Sharing We do not sell, trade, or share your mobile number or personal information with third parties for marketing purposes. Your information may only be shared with trusted service providers who assist us in delivering SMS services, and they are required to maintain the confidentiality of your information.

8. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website and will take effect immediately. Continued use of our SMS services constitutes acceptance of the revised policy.

9. Contact Information If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Vitality Integrative Skin Clinic
151 SW Shevlin Hixon Dr Ste 101
Bend, OR 97702
office@vitalityskinclinic.com
(458) 206-3331